Question 1

Biteable Product Demo

Accepted Answer

Welcome to Biteable!

This is a video demo of Biteable. The demo is broken into four videos that focus on different aspects of our platform.

Creating a video and setting up your brand
Adding content and media
Editing your video
[Publishing, sharing, and collaborating](#2-Publishing, sharing, and collaborating)

To skip to a specific topic, use the time stamps outlined above each video.

Creating a video and setting up your brand

| In this video you'll learn: | Time stamp | | --- | --- | | How to start a video | 0:00 | | Starting from scratch | 0:14 | | Starting from a template | 1:08 | | Automated Video Assistant (AVA) | 1:44 | | Setting up your brand | 2:32 |

${frame}Getting started with Biteable - Creating a video

Adding content and media

| In this video you'll learn: | Time stamp | | --- | --- | | About scenes in Biteable | 0:00 | | Finding scenes | 0:29 | | Scene styles | 0:57 | | Uploads and recordings | 1:37 | | Stock media, graphics, and favorites | 2:13 | | Soundtracks, voice-over, text-to-speech | 3:06 |

${frame}Getting started with Biteable - Adding content and media

Editing your video

| In this video you'll learn: | Time stamp | | --- | --- | | Adding content to your scene

Question 2

Trim or clip an uploaded video

Accepted Answer

Common Questions:

How do I trim or clip a long video?
Where is Biteable's trim and clip tool?
How do I make multiple clips from a video?

Biteable has video clipping and trimming tools that can be used for uploaded video assets. You can trim or clip videos from your asset library or perform fine tuning trimming while inside your project. The video below shows how to use the asset clip tool and the fine tune trimming tool.

To use the video clip tool

Go to your Asset library
Upload or select the video you want to clip
Specify the section you want to clip and save the clip

To use the trim tool in a project

In your project, add or select the video you want to trim
Click the Trim timing button in the video properties
Trim the video to your desired duration

${frame}Clip or trim an uploaded video

How do you set a thumbnail for a downloaded mp4 file?

If you are uploading to social media, first check out this article on Changing video thumbnails on social media

Generate a jpeg thumbnail

You can create a thumbnail file on your own, or you can use Biteable's thumbnail feature to select a thumbnail and download the jpeg file.

Add the thumbnail file to your downloaded mp4 file

After you have downloaded the mp4 file of your video and created the jpeg file for your thumbnail, follow the instructions below to set the thumbnail file on your mp4 video.

Prepare the Thumbnail: First, you need to create or choose an image that you want to use as the thumbnail for your MP4 video. Make sure the image is in a format such as JPG or PNG.
Rename the Files: Rename both the video file (e.g., "myvideo.mp4") and the image file (e.g., "thumbnail.jpg") so that they have the same name, but different extensions. For example, both files should have the same name before the dot, and one should have ".mp4" and the other ".jpg" (or ".png").
Use File Explorer (Windows) or Finder (Mac):

On Windows: View this article from Microsoft on how to [Capture or change a video thumbnail](https://support.microsoft.com/en-us/office/capture-or-change-a-video-thumbnail-bbf52fe0-

Question 4

Quick start guide to Biteable

Accepted Answer

Biteable gives you everything you need to add video to your communication strategy. Quickly create videos and collaborate with your team using brandable scenes and templates, streamlined editing, and one-click sharing.

Here’s how to get started.

Getting started

If you’ve been added to a team on Biteable, you’ll get an email alert. Click the link in the email or head straight to https://app.biteable.com/social/ to log in.

Once you’re in Biteable, there are three ways to make a video:

Using our AI video assistant. Create your first draft with AI.
Choosing a video template. Just tweak the text and media.
Starting a new video from scratch. Build a video from pre-made building block scenes

Set up your branding

|| 💡 Read your complete guide to setting up your brand

Before your brand colors, logo, and fonts can be instantly applied to your video, you'll need to confirm we've got your branding right. We call this brand set up. We'll automatically fetch your branding from your website, ready for you to tweak.

Once you've confirmed everything looks right, your branding will be saved and applied to every auto-branded video.

You can save multiple brands to your team'

Question 5

Downloading your Biteable video

Accepted Answer

Common Questions:

How do I download my video?
How can I download the video? How do i download my work?
How can I export my video? How can I export my project?
How do I save my video?
How can I save my video? How do I save a video?
How do I save my video to my computer? How to save the video?

|| To download a video as an mp4 file you must have a paid subscription plan. || During your free trial, you can publish videos and share them with a link. After your trial is complete, you can create and edit videos but you will need a paid plan to build or update final videos to share them.

When you're finished creating your video, select Publish option on the top right, then hit the button to build/update your video.

When your video has finished building, hit the 'Download' option on the left and you'll be set!

All videos are downloaded in HD as .mp4 files with 30 fps (frame rate) and Channel 2 Stereo. SD/HD/4K download options are available for Premium plans.

The frame width & height, bitrate, data rate, total bit rate, and audio sample size will vary, depending on which aspect ratio and how long/complicated the video is.

If you've generated closed captions for your video, you will have multiple download options to

Question 6

Hard Reload & Clear Cache

Accepted Answer

When building videos in Biteable, we use different resources in your browser. Sometimes these resources need to be cleared out to optimize performance. Doing a Hard Reload + Clear Cache is a helpful step you can perform if you experience performance issues.

A hard reload can be a common fix for issues such as:

My scenes just say "generating preview"
Editing is slow and laggy
I can't upload images or videos
I can't hear the audio in my video while previewing
The website is slow

| See text-based instructions for each browser and operating system. Or, watch the video below for instructions.

Google Chrome (Mac)

Hold down the Cmd ⌘ and Shift keys and press R.
Alternatively, you can open the Chrome Dev Tools by pressing Cmd ⌘ + Opt + I. Once the Chrome Dev Tools are open, right-click on the browser Reload button and choose Empty Cache and Hard Reload.

Google Chrome (Windows/Linux)

Open the Chrome Dev Tools by pressing F12. Once the Chrome Dev Tools are open, right-click on the browser Reload button and choose Empty Cache and Hard Reload.
Alternatively, hold down the Ctrl key and click the Reload button.
Alternatively, hold down the Ctrl key and press F5.

${frame}Hard Reload & Clear Cache

Firefox (Windows/Linux)

Hold down the Ctrl and F5 keys at the same time.
Alternatively, you can clear the cache and perform a hard relo

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