I'm unable to upgrade

Common Issues:

I not able to upgrade my account to pro
I cannot make the payment
I am not able to subscribe
I want to purchase the Pro plan for biteable but the payment is not getting through
I received a message "There was an error in your card"

Reach out to our team in support and let us know which type of subscription you would like to purchase. We will send you an invoice link to help you upgrade.

Customers in India

We often see RBI regulations limit the ability for cards in India to purchase subscriptions from US companies. We can setup an invoice link from our payment provider, Stripe, that has historically solved this issue. We use 3D security features, so you may need to authorize the transaction on your email or however the card provider does verification.

After the payment is made we can link the payment to a subscription and activate your account.

Updated on: 17/10/2024