Articles on: Technical Support

Enable WebGL for Biteable

Did you happen to get a message saying, "WebGL rendering disabled or missing"?


Worry not, we have an easy guide for you to fix it! Follow these steps on your Google Chrome:



How to Get WebGL Working in Your Browser


Some Biteable features — like animations, effects, and live video previews — rely on WebGL, which taps your computer’s graphics card to make everything smooth. If WebGL isn’t working, videos may not load properly. Here’s how to fix it.



Chrome & Edge


  1. Open your browser settings:
  • Chrome: chrome://settings/system
  • Edge: edge://settings/system
  1. Look for “Use hardware acceleration when available” (sometimes called graphics acceleration).
  2. Turn it ON.
  3. Restart your browser.
  4. Test at webglreport.com — it should say “WebGL is supported.”


💡 Pro tip: Even if your browser says “graphics acceleration,” it’s the same thing as hardware acceleration — just make sure it’s enabled.



Firefox


  1. Type about:config in the address bar.
  2. Search for webgl.disabled.
  3. Make sure it’s false.
  4. Restart Firefox.



Safari (Mac)


WebGL is usually on by default. If it’s not working:


  1. Go to Safari → Settings → Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the Develop menu → Experimental Features, ensure WebGL 2.0 (and WebGL via Metal, if available) are checked.



Quick Tips


  • Keep your browser up to date.
  • Update your graphics drivers.
  • WebGL may not work in virtual machines or some corporate networks.



Biteable tip: If your video previews aren’t loading, toggling graphics/hardware acceleration usually fixes it instantly!



WebGL Not Working on Windows 11? Here’s How to Fix It


Even if hardware/graphics acceleration is enabled, WebGL can sometimes fail on Windows 11. Follow these steps to get it working for Biteable.



1. Check Your GPU Status


  • Open Chrome (or Edge) and go to: chrome://gpu
  • Look for WebGL and WebGL2 status.
  • If it says “Software only, hardware acceleration unavailable”, your GPU driver may need updating.



2. Update Your GPU Drivers




3. Force Enable WebGL (if blocked)


  • Open Chrome/Edge: chrome://flags
  • Search for: Override software rendering list
  • Set it to Enabled
  • Relaunch the browser


⚠️ Note: This can bypass some GPU checks but may be less stable.



4. Verify Browser Version


  • Make sure you are using the latest stable version of Chrome, Edge, or Firefox.



5. Test WebGL




💡 Biteable tip: On Windows 11, upgrades can revert GPU drivers to a generic version. Even with graphics acceleration on, updating your GPU driver usually fixes WebGL instantly.



Fixing WebGL When It Says "Software Only" on Windows 11


If your WebGL shows software only, it usually means your GPU isn’t being used by the browser. Follow these steps:



1. Enable Hardware/Graphics Acceleration

  1. Open Chrome or Edge.
  2. Go to Settings → System (chrome://settings/system or edge://settings/system).
  3. Turn “Use hardware acceleration when available” ON.
  4. Restart the browser.



2. Update Your GPU Drivers

  1. Identify your GPU: Press Win + R, type dxdiag, hit Enter → check Display tab.
  2. Go to your GPU manufacturer’s website:
  1. Download and install the latest Windows 11 drivers.
  2. Restart your computer.



3. Force WebGL (if still blocked)

  1. Open chrome://flags in Chrome/Edge.
  2. Search for Override software rendering list.
  3. Set it to Enabled.
  4. Relaunch the browser.



4. Verify

Updated on: 23/09/2025

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