While Biteable works well on the vast majority of browser/operating systems, our software is not compatible with all browsers. See which browsers Biteable works best on below.

If you are experiencing any of the following issues or questions, please review our browser and operating system compatibility list below to see if your issue could be related to compatibility with your browser/device.

• I can't click to edit scenes
• My scenes won't load
• The colors on some slides are not showing correctly when the video is played
• I cannot play my videos in the editor
• My video is not playing
• How do I edit a video

Browsers

• Biteable works best on Chrome and Firefox — we recommend that you use either browser to create your videos. Our support team uses Chrome on Mac OS, so this configuration is the most comprehensively supported.
• Biteable works on Edge. We do not test on Opera or Arc but typically do not see browser related issues on these browsers.

• Biteable DOES NOT WORK on Safari. We use browser based technology that is not yet supported by Safari that can cause major issues when using Safari.

Operating Systems

• Biteable works on Mac OS
• Biteable works on Windows

• Biteable DOES NOT WORK on iPhone or iPads using any browser. Even if you are using Chrome or Firefox on an iPhone/iPad, those mobile browser versions are using Apple Webkit which has the same issues as Safari.
• Biteable works, but is not optimized for Android devices/systems.

Updated on: 17/10/2024