What happens if I cancel my paid subscription?
Learn what happens to your access and video projects if you choose to cancel your Biteable subscription.
You will continue to have full access to your plan's features until the end of your subscription period (month or year). Access to the paid features of your plan will end when the subscription terms ends, not when you cancel. Payment for a subscription pays for the full duration of the subscription term.
Your projects will continue to be accessible. You can edit projects, but cannot publish any updates to them
You will not have the ability to download mp4 files for your projects
Any links you have shared to your published videos will continue to work
Note: We may change these policies in the future. If we make changes, we will notify impacted customers via email in advance of any changes.
Upgrading and downgrading to different plans
How to cancel your subscription
Our refund policy
What happens to your videos if you have a paid subscription and cancel your plan?
If you cancel before your subscription ends:
You will continue to have full access to your plan's features until the end of your subscription period (month or year). Access to the paid features of your plan will end when the subscription terms ends, not when you cancel. Payment for a subscription pays for the full duration of the subscription term.
If you cancel after your subscription ends:
Your projects will continue to be accessible. You can edit projects, but cannot publish any updates to them
You will not have the ability to download mp4 files for your projects
Any links you have shared to your published videos will continue to work
Note: We may change these policies in the future. If we make changes, we will notify impacted customers via email in advance of any changes.
You might also be interested in:
Upgrading and downgrading to different plans
How to cancel your subscription
Our refund policy
Updated on: 04/11/2024
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