Record your session to help us debug issues
Record a session to show us performance issues
Biteable's performance can be impacted by different browsers and network policies. You may experience issues that we cannot replicate, so whenever possible, recording your session can help us see what is happening.
Follow these steps to record your screen:
- Visit this link to start a screen recording: https://grasshoppercapture.com/record/873b805b-5c1a-4d33-aae4-a3872dd787e7
- Share your browser tab or your entire screen.
- Start a recording.
- Try to recreate the scenario in Biteable where you are experiencing issues. Recordings of 30-60 seconds of clicking and attempting actions are most helpful.
- While recording, do a browser refresh and try the actions again where you were experiencing issues (this helps us see if there are resource loading issues).
- Stop your recording and it will submit a recording for our team to review.
- Preview your recording to ensure you captured the issues. Record another session if you did not.
Updated on: 16/06/2025
Thank you!