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Troubleshooting and FAQs
Troubleshooting and FAQs
Some of the typical questions and concerns our customers come across
+3
17 articles in this collection
Written by
Tommy Fotak,
Billa,
Mawar
and 3 others
Common Troubleshooting Steps
Enabling WebGL
WebGL disabled, missing
Written by
Wira
Updated over a week ago
Sharing to Social Networks Created a Black Video Thumbnail, What Do I Do?
How can I update my thumbnail on LinkedIn?
Written by
Mawar
Updated over a week ago
Changing Your Youtube Account
How do I update my Youtube account to a new one?
Written by
Joelle Waksman
Updated over a week ago
Content ID claims and Disputes
How do I resolve a Youtube copyright claim?
Written by
Tommy Fotak
Updated over a week ago
My Render Failed, What do I do?
How do I fix my video when it didn't build properly?
Written by
Mawar
Updated over a week ago
There is an Image / Logo Where the Build Broke, What Do I Do?
How do I fix a video that didn't download all the way?
Written by
Mawar
Updated over a week ago
The Background is Blank Near Where the Build Broke, What Do I Do?
How do I fix a broken background in my video?
Written by
Mawar
Updated over a week ago
There is an Animation Near Where the Build Broke, What Should I Do?
How do I fix my video?
Written by
Mawar
Updated over a week ago
FAQs
Using Biteable Lite
Written by
Mawar
Updated this week
Using Double-byte Characters in Biteable
Input in Arabic, Chinese, Korean, and other double-byte languages
Written by
Billa
Updated over a week ago
Can I do Voiceovers For My Video?
How do I create a voiceover?
Written by
Joelle Waksman
Updated over a week ago
What Browsers are Most Compatible?
Which browsers work best with Biteable?
Written by
Mawar
Updated over a week ago
How can I recover my account or video?
Recover, deleted, account, video
Written by
Tommy Fotak
Updated over a week ago
What is the Caption Character Limit?
Is there a limit for the words on my scene?
Written by
Mawar
Updated over a week ago
How do I save to my iPad/iPhone?
How can I save my video to my iPhone?
Written by
Tommy Fotak
Updated over a week ago
How do I Save to My Camera Roll?
Can I save my Biteable video to my phone's camera roll?
Written by
Tommy Fotak
Updated over a week ago
How Can I access Biteable's Community?
Do you have a community for users?
Written by
Haily Moulton
Updated over a week ago