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Troubleshooting and FAQs
Troubleshooting and FAQs
Some of the typical questions and concerns our customers come across
+3
14 articles in this collection
Written by
Tommy Fotak,
Billa,
Mawar
and 3 others
Common Troubleshooting Steps
My camera won't connect, what do I do?
Helpful solutions to common camera access issues.
Written by
Becky Kinkead
Updated over a week ago
Enabling WebGL
WebGL disabled, missing
Written by
Wira
Updated over a week ago
Clearing Your Cache
An easy way to clear your cache without logging out of everything!
Written by
Joelle Waksman
Updated this week
Content ID claims and Disputes
How do I resolve a Youtube copyright claim?
Written by
Tommy Fotak
Updated over a week ago
My Render Failed, What do I do?
How do I fix my video when it didn't build properly?
Written by
Mawar
Updated over a week ago
The Background is Blank Near Where the Build Broke, What Do I Do?
How do I fix a broken background in my video?
Written by
Mawar
Updated over a week ago
My video build broke, what do I do?
How do I fix my video?
Written by
Mawar
Updated over a week ago
FAQs
Where did social sharing go?
How to share your video to social media platforms
Written by
Becky Kinkead
Updated over a week ago
Does Biteable support double-byte characters?
Input in Arabic, Chinese, Korean, and other double-byte languages
Written by
Billa
Updated this week
What Browsers are Most Compatible?
Which browsers work best with Biteable?
Written by
Mawar
Updated over a week ago
How can I recover my account or video?
Recover, deleted, account, video
Written by
Tommy Fotak
Updated over a week ago
What is the Caption Character Limit?
Is there a limit for the words on my scene?
Written by
Mawar
Updated over a week ago
How do I Save to My Camera Roll or phone?
Can I save my Biteable video to my phone's camera roll?
Written by
Tommy Fotak
Updated over a week ago
Is my Biteable video copyright free?
Your commercial usage rights when sharing a Biteable video.
Written by
Becky Kinkead
Updated over a week ago